Terms and Conditions
ABOUT MY JEWELLERY
Every piece is handmade by me in my workshop in Madrid. If you like a piece that has already been sold and is no longer in stock, you can order it bearing in mind that there will be slight differences as the result of handcrafted work. You will have to allow for time which will be confirmed to you at the time of ordering. I work from metal stock, I do not use casts or silver clay nor do I send my pieces to be mass produced. Every piece is unique.
Metals and especially copper tarnish naturally as they react to moisture in the air or the oil from your body. Try not to pick up the piece of jewellery by the metal parts. To clean it, if it hasn’t been lacquered as could be the case with copper, wash the piece with a soft cloth dampened in a mixture of warm water with a few drops of mild soap.
If the copper piece has been lacquered, wipe gently with a soft damp cloth.
Don’t use any metal cleaning products or polishing cloths as they can scratch or damage the piece.
The price of made to order or customized items will be confirmed to you at the time of ordering. We will require a 50% deposit for made to order pieces.
All prices are in Euros and include VAT.
Payment will be done by bank transfer so please take into account currency fluctuations and exchange rate charges when transferring from outside Spain.
We will deliver to the address you provide us when placing the order.
Orders are always sent by registered post which will require a signature on arrival.
Prices will vary depending on weight and will be confirmed at order time. As an estimate:
Mainland Spain: 9€ – 2-3 working days
Europe: 20€ – 3-7 working days
Rest of the world: around 27€ – 7 working days
If you have special shipping requirements, i.e. urgent delivery, please let us know at the time of ordering.
You will become the owner of the goods you have ordered when they have been dispatched to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
If your order is returned to us because the courier or postal service could not complete the delivery to you for whatever reason, then you will be responsible for the repeat delivery costs.